Privacy Policy
Dr Kimberly Lim
Last updated: 19 July 2026
Dr Kimberly Lim (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to information collected through our website (www.drkimberlylim.com.au), during consultations, treatments, and any other interactions with our practice.
1. Who We Are
Dr Kimberly Lim is a registered medical practitioner providing skin health, skin cancer, and aesthetic medicine services in Adelaide, South Australia.
2. What Personal Information We Collect
We may collect the following types of personal information:
Personal information
- Name, date of birth, contact details (phone, email, address)
- Emergency contact details
- Payment and billing information
Sensitive information (including health information)
- Medical history and current health information
- Details of consultations, assessments, and treatments
- Photographs or clinical images (only with your consent)
- Any other health-related information you provide
Website and technical information
- IP address, browser type, device information
- Pages visited and time spent on the website
- Information collected through cookies and similar technologies
We only collect sensitive (health) information with your consent or where permitted by law.
3. How We Collect Your Information
We collect personal information when you:
- Make an enquiry or book a consultation
- Attend a consultation or receive treatment
- Complete forms (online or in person)
- Communicate with us by phone, email, or in writing
- Visit our website
Wherever possible, we collect information directly from you.
4. Why We Collect and Use Your Information
We collect and use your personal information for the following purposes:
- To provide medical and aesthetic consultations and treatments
- To assess your suitability for treatment and develop a personalised care plan
- To manage appointments, communications, and follow-up care
- To process payments
- To meet our legal, professional, and regulatory obligations (including AHPRA requirements)
- To improve our services and website experience
- To send you appointment reminders or practice information (you may opt out of non-essential communications at any time)
We will not use your information for marketing purposes without your consent.
5. Disclosure of Your Information
We do not sell or rent your personal information.
We may disclose your information only in the following circumstances:
- To our clinical and administrative staff who need the information to provide care
- To other healthcare providers involved in your care (with your consent)
- To third-party service providers who assist us (for example, booking software, secure medical record systems, or payment processors), under strict confidentiality arrangements
- When required or authorised by law (for example, to AHPRA, Medicare, or in response to a court order)
- To protect the safety of you or others
6. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information is stored in secure electronic systems and, where applicable, in secure physical records. Access is restricted to authorised personnel only.
While we take care to protect your information, no system can be guaranteed 100% secure.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete.
To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Australian Privacy Principles.
8. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
9. Overseas Disclosure
We do not routinely disclose personal information overseas. If this ever becomes necessary, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or a similar standard.
10. Cookies and Website Data
Our website may use cookies and similar technologies to improve functionality and understand how the site is used. You can adjust your browser settings to refuse cookies if you prefer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the “Last updated” date shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Dr Kimberly Lim
Email: hello@drkimberlylim.com.au
Phone: 1800 754 637
Address: c/o Dermadocs Skin Cancer Clinics
257 Fullarton Road, Parkside SA 5063